Business process digitization: automate, connect and monitor your operations
Duplicate entry, approvals by email, spreadsheets passed from one department to the next? AXELITES digitizes your business processes, automates repetitive tasks and connects your software, one process at a time, with measured results.
Connect your teams and tools
Digitize your processes, from assessment to rollout
Digitizing a business does not start with a tool, but with a process that costs time: quotes, orders, expenses, field work or production tracking. We map it with your teams, then select the simplest answer: configuring existing software, connecting two tools or building a custom application.
Process audit and mapping
We describe the process as it really works: people, documents, approvals, exceptions and repeated entry. The map shows which steps to remove, simplify or automate, and provides the basis for a prioritized roadmap.
- Workshops with business teams
- Roadmap and baseline indicators
Automation and paperless workflows
Online forms, approval workflows, alerts, document generation and electronic signature: repetitive tasks are handled by workflows with explicit rules. Every request is tracked from submission to closure, and exceptions still reach the right people.
- Approval workflows and notifications
- Paperless forms and documents
Connected software and dashboards
ERP, CRM, payroll, online store or line-of-business tools: we connect your software through APIs so information is entered only once. Employee portals and dashboards then give everyone a reliable view of activity.
- ERP, CRM and API connectors
- Portals, intranet and performance indicators
How we move forward together
Scope a pilot process
Together we choose a process with a limited scope, an identified owner and observable problems. Baseline indicators (processing time, errors, repeated entry) are measured before any change.
Design the target workflow
Business rules, access rights, screens and data exchanges are described, then validated by key users on a mock-up before any development.
Build, connect and test
The solution is delivered in stages and tested on real cases, including exceptions. We favour connecting the software you already use over replacing it.
Roll out, train and measure
Teams are trained and supported at launch. Pilot results are compared with the baseline to decide on adjustments and on the next process.
A first digitized, measured process, then a roadmap for the next ones.
What is business process digitization?
Business process digitization replaces paper, emails and scattered files with a single digital workflow: a request is entered once, follows a defined approval path and automatically feeds the relevant software. Every step is tracked, so you always know where a case stands and who needs to act.
It goes further than going paperless, which only turns a paper document into a file, and forms part of a company’s wider digital transformation. At AXELITES we approach it pragmatically: one process at a time, a measurable goal and the teams involved around the table.
Which processes should you digitize first?
The best candidates are frequent, repetitive processes shared by several departments, where repeated entry or a pending approval holds up other people’s work. These are the requests we see most often.
- Sales: quote requests, orders, customer pricing and delivery tracking
- Administration and finance: supplier invoices, expenses, purchasing and electronic invoicing
- Human resources: leave, onboarding of new employees and HR documents
- Operations and field work: service visits, quality checks, stock and production tracking
- Customer service: support requests, complaints and self-service customer portals
Existing software, connector or custom application: choosing the right answer
Digitizing does not mean rebuilding everything or replacing all your software. We compare several answers, often combined, based on your business rules, existing tools and budget. In every case we name the system of record for each piece of data, so two tools never contradict each other.
- Configure an existing tool: your ERP, CRM or collaboration suite sometimes covers the need with the right configuration and training
- Connect your software: API exchanges between ERP (Sage, Divalto, SAP, Microsoft Dynamics, Odoo), CRM, e-commerce and business tools remove repeated entry
- Build a custom business application: when your rules are specific, a web or mobile application fits your process exactly
- Add artificial intelligence: document classification, data extraction or assisted entry, always with human review
The benefits of a digitized process
A digitization project is judged on observable results, defined before the start and measured after the pilot.
- Less repeated entry and fewer errors: information is entered once, at the source
- Shorter processing times: approvals no longer wait in an inbox
- Full traceability: every request has a status, a history and an owner
- Reliable data for decisions: dashboards fed directly by your tools
- Teams focused on their core work rather than administrative tasks
Why entrust your digitization project to AXELITES?
Since 2012, AXELITES has designed, connected and maintained business applications, e-commerce platforms and intranets. Our teams in Paris, Montréal and Tunis bring together project managers, UX designers, developers and integration specialists: the same contact supports you from assessment to maintenance.
You remain the owner of the code, data and documentation. Our work relies on proven technologies (Symfony, Laravel, React, Vue.js, Angular) and on a responsible approach recognized by the Engagé RSE label, Confirmed level (AFNOR).
Your questions, our answers
Practical answers to help you make the right decisions before starting your project.
Discuss my projectGoing paperless replaces a paper document with a file. Digitization rethinks the whole process: single entry, approval workflow, automatic exchanges between systems and real-time tracking. Digital transformation is the company-wide approach, which also affects its services, organization and customer relationships.
Start with a process that has observable issues: duplicate entry, slow approvals or scattered information. AXELITES identifies the people, rules and tools involved before proposing a pilot. A limited scope lets you validate the improvement before extending it to other departments.
No. Digitization can start by connecting tools, structuring data or automating a repetitive step. Replacing software should address a specific limitation. We review available interfaces and actual usage to prioritize the changes that are useful to your organization.
The budget depends on the number of steps to cover, the systems to connect and the data to migrate. Our proposal separates the audit, pilot delivery and any later extension, then the recurring costs: licences, hosting, maintenance and user support. You can compare options on their full cost, not only on implementation.
Duration depends on scope, the number of systems to connect and the availability of business teams for workshops and acceptance testing. A pilot is deliberately short and limited to one process: its schedule is set after scoping, with validation milestones. Later processes then build on the foundation already in place.
Key users take part in workshops, workflow decisions and testing. We prepare training material and working rules with process owners. After launch, feedback identifies steps that are still bypassed or misunderstood, so the tool can be adjusted before wider adoption.
Indicators are agreed before the pilot: processing time, entry errors, incomplete records or remaining manual tasks. We compare these measurements with the baseline and collect user feedback. The aim is to check that work has really become simpler, beyond counting deployed tools.
Let’s identify the first process to digitize
Describe a request and the steps it goes through today: we will propose a pilot and the indicators to measure it.