Aurelia AI solutions: AI that moves your teams forward
Answer customer requests, find the right products and test your applications: Aurelia is the AI suite developed by AXELITES to simplify your teams’ work and speed up everyday operations.
AureliaAI solutions by AXELITES
Six solutions, practical applications
Customer service, software quality and e-commerce: choose the solution that addresses your priorities.
AureliaMoon
An agent that uses your knowledge to answer requests and take action in your tools. Its role, responses and level of autonomy are tailored to your organisation.
- Customer service and business support
AureliaQA
Automate testing and identify issues before release. AureliaQA helps your teams check essential user journeys and deliver more reliable applications.
- Testing and application quality
AureliaWatch
Monitor your infrastructure continuously. AureliaWatch analyses logs, detects anomalies and flags suspicious behaviour to help you act before a problem becomes critical.
- Infrastructure monitoring
AureliaExplore
Help visitors find the products they need quickly. AureliaExplore combines fast search, responsive filters and fluid navigation to make your catalogue easier to explore.
- Product catalogue search
AureliaSuggest
Suggest the right product at the right time. AureliaSuggest analyses sales and buying behaviour to offer relevant recommendations and help customers make their choice.
- Product recommendations
AureliaCompose
Prepare content adapted to your business and enrich your product pages. AureliaCompose uses your information to generate consistent copy for your teams to review and approve.
- Content creation and enrichment
From your needs to a useful first deployment
AXELITES helps you select, integrate and monitor the solution.
Select the right use case
We identify the task to improve, the data needed and the indicators that will measure the outcome.
Test with real scenarios
An initial scope lets us assess responses, actions and exceptions with the people who will use the solution.
Integrate and improve
We connect your tools, prepare the rollout and track results to refine the solution with your teams.
Your questions about Aurelia
The essentials before integrating AI into your business.
Start with the task you want to improve: AureliaMoon for customer and employee support, AureliaQA for testing, AureliaWatch for monitoring, AureliaExplore for product search, AureliaSuggest for recommendations and AureliaCompose for content. AXELITES helps define an initial use case based on your data, tools and priorities. You can start with a single solution.
AureliaMoon uses your company’s knowledge and business rules. Beyond answering questions, the agent can perform actions in connected systems, such as creating a ticket, checking stock or updating information. Access permissions, approvals and handover to a person are defined with your team.
Integration starts with your applications, available sources and accessible interfaces, such as an e-commerce platform, CRM, support tool or document base. We check the required connections before defining the scope. For AureliaMoon, the language model and hosting approach, SaaS or your own infrastructure, are assessed against your requirements.
Before launch, we define indicators linked to your use case: response times and resolved requests for support, relevant results for product search, or coverage and detected issues for testing. A pilot using representative cases lets you compare outcomes with the starting point, then decide on adjustments and a wider rollout.