Magento integration with your ERP, CRM and PIM
Inventory differences between the store and management system, manually re-entered orders or incomplete product pages complicate your teams' work. AXELITES designs integrations between Magento and your ERP, CRM or PIM based on information to exchange and each tool's responsibilities.
A store that connects your customers and your tools
Defined, controlled and usable business exchanges
Reference data, interfaces and responsibilities are defined before building the integrations.
Magento and ERP
Organize inventory, order and status exchanges according to your management workflows. References, units, taxes and processing rules are checked with business owners.
Magento and CRM
Transmit customer and commercial information useful to selected journeys. Fields, access rights and update rules are specified to limit duplicates.
Magento and PIM
Prepare exchanges of attributes, variants, media and multilingual content. Required data and publishing checks are adapted to your catalog.
Monitoring and operations
Trace exchanges, identify rejections and organize recovery. Responsibilities are defined between AXELITES, your teams and providers of connected systems.
How we move forward together
Map flows
Identify systems, reference data, triggering events and responsible people.
Choose interfaces
Examine available APIs, exports and connectors, then document mappings and limitations.
Develop and test
Build exchanges and verify normal cases, errors and recovery with representative data.
Launch and hand over
Prepare activation, consistency checks and instructions to monitor exchanges daily.
Validated flows, recovery rules and operating guidance shared with your teams.
Define where each piece of data is created and updated
The ERP may hold inventory and order processing, the PIM product information, and the CRM customer relationship tracking. This allocation must be confirmed for your company: it is not imposed by the software's name. Identifiers, required fields and transformation rules are described together.
For example, an item sold in packs may have a different unit in the ERP. The connector must account for this rule to transmit a usable quantity. These business cases are tested before exchanges are generalized across the catalog.
Plan for interruptions, duplicates and rejections
A system may respond late or be unavailable. We define recovery rules, traceability and checks that prevent creating an order twice after a retry. Errors must be identifiable and manageable by the responsible people.
Exchange frequency depends on business needs and interface capabilities. Scheduled synchronization may suit some content; product availability may require another frequency. Real-time operation is selected only if systems and the organization support it.
Deliver an integration your teams can monitor
Acceptance testing verifies data in both systems, with creation, modification, cancellation and error-recovery cases according to selected flows. Interface limitations, access rights and vendor dependencies are documented.
Delivery includes agreed exchange rules, validated scenarios and operating instructions. Connector licenses and work by other vendors are distinguished from our service. AXELITES offers competitive prices adapted to your project's scope. Contact us for more details and a personalized proposal.
Your questions, our answers
Practical answers to help you make the right decisions before starting your project.
Discuss my projectFeasibility depends on interfaces, available permissions and expected scope. We study your software and its vendor's conditions before confirming achievable flows.
Not always. An existing connector may cover the need. We compare its scope, limitations and maintenance with required adaptations before choosing.
The design must include reference identifiers, pre-creation checks and controlled recovery of failed exchanges. These mechanisms are verified against the capabilities of the systems involved.
AXELITES offers competitive prices adapted to your project's scope. Contact us for more details and a personalized proposal.
Let's describe the tools to connect together
AXELITES offers competitive prices adapted to your project's scope. Contact us for more details and a personalized proposal.